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The Company does not warrant that this site, its servers,
or e-mail sent are free of viruses or other harmful components. The company will
not be liable for any damages of any kind arising from the use of this site, including,
but not limited to direct, indirect, incidental, punitive and consequential damage.
The company will not be responsible for any damage suffered
by Customers from use of the services on this site. This without limitation includes
loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or
service interruptions. This disclaimer of liability also applies to any damages
or injury caused by any failure of performance, error, omission, interruption, deletion,
defect, delay in operation or transmission, computer virus, communication line failure,
theft or destruction or unauthorized access to, alteration of, or use of record,
whether for breach of contract, tortuous behavior, negligence, or under any other
cause of action.
The company will not be liable for purchase, use, overdose of medicines and the
risk associated, the customers are requested to consult the doctor before placing
any order online for purchase of products.
The process of registration will be mandatory for all our customers who agrees and
acknowledges that he/she shall be solely responsible for the conduct and that the
company reserves the right to terminate your rights to use the service immediately,
notwithstanding penal provisions under the Indian cyber laws or any other law for
the time being in force.
The company shall not be liable for any delay / non-delivery
of goods due to flood, fire, wars, acts of God or any cause that is beyond the control
of the company and no responsibility or liability of any violation of local or international
laws that may be incurred by your visit and/or transaction/s on this web-site.
In no event shall the company and its directors, officials,
representatives and employees be liable for any damages or claims relating to products
sold through its various platforms and will not be liable for direct, indirect,
punitive, incidental, special or consequential damages or for any other damages.
The availability of products is subject to change without
prior notice at the sole discretion of the company and orders can be cancelled if
the product goes out of stock or any other reason. The company reserves the right
to refuse or cancel any order placed for a product that is wrongly priced in the
website even if the order has been confirmed and/or payment been levied via credit
or debit card.
In a credit/debit card transaction, you must use a credit
/debit card that is issued in the name of the Customer. The company will not be
responsible for any credit/debit card fraud because of the card being misused. The
liability to use a credit/debit card fraudulently will be on the customer.
The company will charge freight or handling charges or shipping
charges or statutory taxes as applicable as decided by the company.
The company shall have no liability to you for any delay or interruption in access
to the Site irrespective of the cause. |
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The company may in its sole discretion limit customer activity
by immediately removing customer listing either temporarily or indefinitely or suspend
or terminate customer membership, and/or refuse to provide customer with access
to the site if:
- The customer has provided wrong, inaccurate, incomplete or
incorrect information
- The customer is in breach any of the terms and conditions
of this agreement.
Illegal and/or unauthorized use of the service, including unauthorized framing of
or linking to the website will be investigated, and appropriate legal action will
be taken, including without limitation, civil, criminal and injunctive redress. |
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Refund Policy
Once the amount has been received, the company will refund
the amount only in the following cases.
1.
In case of damaged
or defective items the contents of your shipment and the original packing must be
returned along with damaged or defective goods. The company will either re-send
the goods or issue you a full refund as per the discretion of the company only after
necessary verification & inspection.
2. In case the
products ordered by the customer are out of stock, the company shall refund the
amount of those items to the customer.
Delivery Policy
Risk of loss and the title for such items pass to the customer,
when the goods are delivered to the carrier. In the event that a non-delivery occurs
on account of a mistake by you (i.e. wrong name or address, etc) any extra cost
incurred by the company for re-delivery shall be claimed from the Customer placing
the order. No request for cancellation of orders once duly placed on the site, shall
be entertained.
If recipient is not available at the given address on delivery,
the goods would be left with the neighbour along with an attached note. If neighbours
refuse to accept the goods, a message will be left on the door asking the recipient
to call our office. At this point the order is fully chargeable. For the items delivered
by the courier / speed post / registered post, their respective policies apply.
Company reserves the right to charge the order if by any chance the recipient rejects
the order for any reason.
The company shall try its best for prompt delivery; However
delayed/early delivery for whatever reason shall not entitle the customer for any
damages or compensation and the company reserves the right to deny its services
to any customer, without any explanation.
In order to provide good service and timely delivery of goods, please provide us
your
correct Pin-Code and Phone number. If you want to change the shipping address you
have specified on placing the order, you can send us an e-mail and the company will
accommodate the changes only if the goods have not been dispatched from our warehouse. |
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PRIVACY POLICY
Dr. Willmar Schwabe
India
private Limited (hereinafter referred to as the company) committed to safeguard
your privacy online. We value your trust in us. You are requested to read the Privacy
Policy carefully.
We may collect the following personally identifiable information
about you:
- Name including first and last name
- Email address
- Mobile phone number and contact details
- ZIP/Postal code
- Credit card or Debit card numbers)
- Other information as per our registration process
We will not use your personal and financial information for
any purpose other than to complete a transaction with you.
We do not rent, sell or share your personal information and
we will not disclose any of your personally identifiable information to third parties
unless:
- we have your permission
- to deliver products or services you've requested
- to help investigate, prevent or take action regarding unlawful
and illegal activities, suspected fraud, potential threat to the safety or security
of any person
- Special circumstances such as compliance with subpoenas, court
orders, requests/order, notices from legal authorities or law enforcement agencies
requiring such disclosure
We will endeavor to safeguard the confidentiality of your
personal identifiable information. Transmissions made by means of the Internet cannot
be made absolutely secure. By using this site, you agree that we will have no liability
for disclosure of your information due to errors in transmission or unauthorized
acts of third parties.
Your email id's are not sold, rent, barter, lease, loan or
hired to the third parties
Cookie technology will only be used to track non-personal information such as IP
address, type of browser, operating system, and domain names to improve our site.
Any personal information is not extracted in this process.
When you place orders it is through a secure server. The
secure server software (SSL)
encrypts all information you input including your credit card number, before
it is sent to us. This makes it unreadable as it travels across the Internet.
We reserve the right to change or update this policy at any
time by placing a prominent notice on our site. Such changes shall be effective
immediately upon posting to this site.
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